Frequently Asked Questions

Is my internet banking information safe/is my data secure?

Yes. Nectar hosts its data with Amazon Web Services and, two of the largest ecommerce and cloud computing companies in the world.

We also encrypt all personal and sensitive data.

We use an online verification tool – Credit Sense (a highly secure Australian Credit Reporting Body) to view your bank information. The Credit Sense process is quick, convenient and secure and allows us to process your loan faster.

While you are required to provide your internet banking login details during the Credit Sense process, neither Nectar or Credit Sense sees or stores your internet banking credentials. Your credentials are encrypted when you enter them, passed to your bank to allow us read only access to your transaction history, and then permanently deleted.

Find out how safe Credit Sense is here.