Frequently Asked Questions

Is my banking information safe / is my data secure?

We use encrypted, bank‑grade technology with read‑only access to your bank data for verification. Your information is protected under NZ privacy laws and our strict security controls. Read our Privacy Policy here. 

We use an online verification tool – Credit Sense (a highly secure Australian Credit Reporting Body) to view your bank information. The Credit Sense process is quick, convenient and secure and allows us to process your loan faster.

While you are required to provide your internet banking login details during the Credit Sense process, neither Nectar Money or Credit Sense sees or stores your internet banking credentials. Your credentials are encrypted when you enter them, passed to your bank to allow us read only access to your transaction history, and then permanently deleted.

Find out how safe Credit Sense is here.