Frequently Asked Questions

How does the NectarPay process work?

Once you are set up to access the NectarPay partner portal, you can start the process by entering your customer’s name and mobile phone number. Your customer will receive a text message inviting them to apply for NectarPay. Your customer then completes a 7-minute application process through their mobile phone or home computer. Once completed, if approved the customer will receive a pre-qualified offer amount and be able to select from a range of repayments options. Nectar will then do a final underwriting process including affordability checks. This is usually done on the same day as the application. The customer then completes a digital contract from their devise and Nectar will make payment for the product to your nominated bank account.

Partners also have the option of integrating their own application form directly into the NectarPay system via API. Please contact your relationship manager to discuss this option further.