Frequently Asked Questions

How do I cancel my application?

If you have not signed your electronic Loan Contract you are free to cancel your loan application by either sending us an email  or calling us at 0800 855 888.

If your loan has been advanced to you and you would like to return the funds, you can do so with no prepayment penalties by contacting our Customer Support Team on 0800 855 888. Please be aware you will be responsible for any establishment fee and interest that accrues on the outstanding principal balance from the date your loan was advanced to you.