Support for customers during COVID-19. Find out more.

Nectar is here to support you – and already digital first

Being a digital business Nectar is operating during all alert stages of COVID – 19. So, as always, you can expect us to be fully responsive by phone, email or via James our friendly bot. In other words, business at Nectar is continuing as usual. 

We will continue to do the right thing for our people and put customers and our community at the centre of our thinking, as we monitor and respond to COVID‑19 in our usual ‘digital first’ way. 

We want to ensure that you, our customers, are protected during these unprecedented times.

  1. If you are concerned you many not be able to make any of your upcoming payment on time please contact us to discuss.

You may be concerned about the economy and also directly experience some challenges. If you have any questions, or would like to talk to us about your existing loan, or an emergency loan, please feel free to contact us. 

We are here to help you throughout this time, so that you can concentrate on looking after yourself and your loved ones. 

If you have any questions, please contact us at info@nectar.co.nz or 0800 855 888.

* Nectar’s standard terms, conditions and lending criteria apply.